The all-in-one work management platform that streamlines your business

Redback WMS is a full featured work and field service management system aimed at organisations that want to leverage industry best practice to streamline their operations. All with an easy to use, modern app.

RedbackWMS helps you work smarter and save on back-office costs

Digitize your paperwork

Stop spending hours filling out paper forms or trying to read illegible hand writing. All your field data is at your fingertips, when you need it.

Automate your billing

Reconciliation of cutomer claims and vendor payments is a breeze with RedbackWMS automatically producing and matchng these up for you.

Optimize your schedule

You can stop using whiteboards and spreadsheets to keep track of who is where. Quickly visualise your day's work and resolve scheduling problems in seconds.

All in one

RedbackWMS is the only system you will need to make your process flow from end to end without missing a beat, dropping an assignment or forgetting an invoice.

The four pillars

RedbackWMS is built on the four pillars of modern work and field service manangement systems.

Automation

Auto planning of work resource

Auto-generation of work actuals

Auto-generation of invoices

Auto scheduling/optimisation

Real-time

Real-time mobile tracking

Real-time scheduling

Real-time customer integration

Flexibitily

User driven automation rules

User designed dynamic form

User defined process hooks

Best Practice

Best practice end-to-end workflow

Universal enterprise integration

Built-in industry recognised metrics

We also integrate with

... and really, any tool that offers a modern integration API

RedbackWMS helps a range of industries with tailored solutions

Asset Maintenance

Manage your customers' asset register

Track the history of work on assets

Plan work based on asset and parts requirements

Schedule your preventive maintenance tasks

Integrate your assets with IoT

Minor Works

Create quotes and estimates

Breakdown you work in a task hierarchy

Plan material and equipment requirements

Automatically generate POs and Invoices

Auto-extract and 3 way match your supplier invoices

Cleaning

Capture new customers and their locations

Schedule recurring visits

Optimize your assignment schedule

Manage your work force's time on site

Capture photo quality evidence

Ticket of Work

Track the full lifecyle of customer requests

Optimize your assignment schedule

Record photo and signature evidence of work

Support agents with in-field/on-demand knowledge

Create custom automations for specific high-volume actions

Ready to see more?

Request a personalized demo and we'll show you how RedbackWMS can help your business. Or simply get access to the demo environment and play around.

Request a demo Self demo